SHIPPING & RETURNS
SHIPPING POLICY
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Once your order has been placed, we strive to have your package out on the same day or the next business day at the latest. For orders placed on Friday afternoons and weekends, we will work to have them in the mail before the postal passes, depending on the time in which your order was placed. If not, it may take up to an additional 3 days before your package is actively in the mail.
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Tracking is emailed to you once your order has been shipped. Tracking updates are available either on the same day or up to 1 business day from when your package has been shipped.
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If for some reason there is a delay in the delivery of your package, please feel free to contact us and we would be happy to help you.
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If you wish for us to reship an unclaimed package, a refused package, or an undeliverable package you are responsible for the new shipping cost.
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We are not responsible for any lost, stolen, or misdelivered packages that were sent to the specified address at checkout. It will then be your responsibility to check with neighbors and the appropriate delivery service.
RETURN & REFUND POLICY
All sales are final and we do not accept any returns or refunds.
The Duck Naked Machine has a 1 year warranty, beginning the date of purchase, on parts and labor.
Please keep your confirmation of purchase email as proof of warranty date.